FAQ

Is this your your actual training guide?

Yes - My guide is based on what I do myself and has helped me achieve my physique today.

How do I receive the guide?

You get my guide in 2 formats. Firstly, as an eBook (.pdf) which will come to you via email. Secondly, through the Aflete app which contains all the workouts and videos.

Will the guide / plans expire after I have completed all the weeks?

No, you have lifetime access to the guides so they will never expire. You can complete them as many times as you like.

Can I buy your guide internationally?

Yes, my guide is available in all countries and you can purchase it using card or PayPal.

How do I receive the workout plan?

All my workouts come inside the Aflete App. A lot of personal trainers sell PDF / Excel documents. My workouts come complete with tracking, videos for most exercises, weight tracking, notes and so much more.

Can I do the plans at home?

All my plans are gym based.

How can I pay for the plans?

You can pay by card or via PayPal.

My card keeps getting declined

In most cases, your card being declined is due to your bank rejecting the payment. This is because they may not recognise the influencer's domain. Try using a new card or ring your bank to tell them that you are making the transaction and then try again.

How do I reset my workout progress?

You can reset each workout individually on the app. Just go to the completed workout, scroll down and click ‘view completion info’, then click the restart button on the top right.

How do I get the workout tracking and videos?

Download the AFLETE app from the App Store and sign in with the same details you used to complete your order. Your workouts will automatically be added to your account and you will see them in the first tab inside the app.

I have not received my confirmation email?

You should be expecting your order confirmation email within an hour. Please check your junk / spam folders to see if the confirmation email is there. You can also search for your email by simply searching for ‘confirmation’ in your search toolbar. You can download the AFLETE app and sign in using the same email address you used to purchase the guide which should allow you to access the workouts there. If you still have any issues, please contact my support team here - https://support.taylorkayteee.com/hc/en-us/requests/new

My email already exists but I don’t know the password

You can reset your password here > here

I don’t remember my login, what do I do?

Your login is the email you used if you have previously purchased anything from us or if you have used our AFLETE app. Try signing up again with your email to know if you have used that email before. If you need to reset your password, see previous FAQs. If you still have issues please get in touch at [email protected]

I don’t have access to my order on the app

First, please make sure you are logged in with the exact same email as you used when purchasing the guide. This is the same email where you received your confirmation email. Please double check this as in most cases people use a different email address to buy and another to sign up to the app. If you still can’t see your order, please get in touch with our support including your payment confirmation so that we can resolve this issue for you.

How do I reset my password?

Click the "reset your password" button on the login section of the app.

Refunds and Returns

I don’t like my product, can I get a refund?

When you purchase any plan or digital product, you agree to no refunds as stated on the website. This is because the content is delivered instantly to the buyer and can be seen by the buyer.

    Refunds can only be given in the following circumstances:
  • If there was a technical issue and we can see that the content was never received by the buyer.
  • If the transaction was not a genuine transaction (card fraud etc.)
  • If there was a duplicate order or payment.

About the guide

What happens once I finish the 8 weeks, does the guide expire?

No! The guide is yours forever and you can repeat it as many times as you wish

Are the glute workouts all the same?

EVERY glute/leg workout is different! I have carefully designed each workout to gradually increase in intensity throughout the guide.

Is this what you do in the gym?

Yes! Every exercise is something I do myself, I have even tested and completed the guide myself and I’m in the middle of going through it again

Will it be too hard for me?

As a beginner, you should simply use lighter weights! The exercises are easily adaptable for beginners as the moves are simple.

Can I do the guide at home?

The guide is a gym based guide and I wouldn’t suggest it being bought for home use due to the equipment required!

Why is ‘Glute Builder Body Toner’ different to other guides?

As a biochemistry student, I studied the biomechanics of muscle growth (I have included simplified information in the guide). I also researched what movements produce the highest EMG result in the gluteal muscles (higher EMG result = higher muscle activation). This along with my 3 years of training helped me while planning my guide. I have trialed many different exercises, weights, rep ranges, supersets, tri-sets and resistances, making sure the guide increases in intensity as the weeks go by.

What is the training split?

You will be working out 5 days a week. There are: 2-3 leg days per week, 1 upper body day, 1 cardio, and 1 ab workout (ab workout can be completed at home). Cardio and ab workouts are sometimes combined depending on the number of leg days that week.

Is this a subscription or one-time payment?

This is a one-time payment and then the guide is all yours!

Can I buy the guide in my country?

The guide is available in any country and the currency shall be converted on checkout!

Additional

I haven’t received my guide yet?

You should be expecting your order confirmation email within an hour. Please check your junk / spam folders to see if the confirmation email is there. You can also search for your email by simply searching for ‘confirmation’ in your search toolbar. You can download the AFLETE app and sign in using the same email address you used to purchase the guide which should allow you to access the workouts there. If you still have any issues, please contact my support team here: https://support.taylorkayteee.com/hc/en-us/requests/new

I accidentally put in the wrong email address?

Please contact my support team by submitting a request here: https://support.taylorkayteee.com/hc/en-us/requests/new - please include your order number and the email address you used to make the purchase.

My card is blocking the payment?

In most cases, your card being declined is due to your bank rejecting the payment because they may not recognise the influencer's domain. Try using a new card or ring your bank to tell them that you are making the transaction and then try again. You can also try using PayPal.

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Any Questions?

Please visit Support Center